Privacy Policy

The Information Collected By ustechspot.com

When you shop with www.ustechspot.com, we obtain information we need to complete your transaction. This may include your name, shipping address, billing address, telephone number, credit/debit card number with expiration date and your email address. Under no circumstances do we ever share, sell or rent your personal information with outside parties.

Optional Voluntary Information

Electronic newsletters policy

We offer a free electronic newsletter to users who voluntarily subscribe by providing their email addresses. Users may remove themselves from this mailing list by following the directions at the bottom of each email newsletter. We do not share, sell or lend our customer's email addresses.

Message boards/forums policy

Users of the site's blog must register separately for this service (free of charge) in order to post messages. You do not need to register to visit the site. During registration the user is required to supply a username, password, and email address.

Surveys

The website may occasionally conduct user surveys to improve site content and services. We never share any of this information about specific individuals with any third party.

Shipping & Delivery

We are not responsible for any item loss during the delivery or delivery time.

Please review the shipping address prior to completing any transaction.

If item returns to us due to incorrect shipping information, we will notify our customer that it has been returned by the post office. The original shipping costs are non-refundable and it is the user’s responsibility to provide the correct deliverable shipping address.

Orders will be processed within 1 business day from date of purchase excluding weekends and holidays.

Orders placed on weekends and holidays will be processed the next business day. (Additionally, orders placed after 11:00 am PST will be considered placed on the next business day)

Shipping Information

All shipping information provided by the customer is protected and confidential. The shipping address is used only to process your online order and ship the order as addressed. You are responsible for providing the correct shipping address and we are not responsible for items that are lost or misplaced after delivery has been made to the correct shipping address. If you have used the incorrect shipping address and the package has been delivered correctly by the delivery services, you are responsible for locating the order or you must contact us immediately.

Billing Information

All billing information provided by the customer is protected and confidential. We do not disclose this information to any other person or third party. This information is used to confirm your credit/debit card information and to contact you if we have questions regarding your order.

Email Information

You are responsible for providing the correct email address when placing an order. After your purchase has been processed, you will receive an email confirmation regarding your purchase, invoice, and tracking details. You will receive this email only if you have provided us with your correct email address. We may contact you via email if we have questions regarding your order, shipping information, billing information, or for any other reason determined at our discretion. Your email address is confidential and we do not share this information to any outside persons or third parties.

Cookies And Their Use

Cookies are small web text files used to make your online shopping experience easier and more personalized. Your web browser will store these cookies to retain information such as items saved in shopping cart, favorite items, and so forth. Please note that your web browser must be set to accept cookies before you can place an order at www.ustechspot.com.

You can refuse cookies by turning them off in your browser. If you've set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. You do not need to have cookies turned on to use this site. However, you do need cookies to participate actively in our blog, polling and surveys. Privacy Policy Use.

Sharing Information

We use information that users voluntarily provide in order to send out electronic newsletters and to enable users to participate in polls and surveys. We send out newsletters to subscribers on a regular schedule, as well as special edition newsletters for promotional or new products/services. Ustechspot.com will never share newsletter mailing lists with any third parties, including advertisers, sponsors or partners.

We do not track what individual users read, but rather how well each page performs overall in order to determine which areas of the site users utilize most based on traffic to those areas. This helps us continue to build a better service for you by improving the areas with the least traffic. Although we track search terms in general to measure user interest, we do not track specific terms of any particular individual user.

Ustechspot.com creates collective reports on user demographics and traffic patterns for advertisers, sponsors and partners. This allows our advertisers to advertise more effectively, and allows our users to receive advertisements that are pertinent to their needs. An advertiser or sponsor will never know which users click on their ad. We will not disclose any information about any individual user except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.

Your Consent

By using this site, you consent to the collection and use of this information by Ustechspot.com. Policy changes are subject to change at our discretion. If any changes have been made to our policy, we will update this page to reflect the current policy so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

30 Day Money Back Guarantee

If you are not completely satisfied with your purchase for any reason, we will gladly accept returns of packages within 30 days of the sale date and issue a refund minus shipping fee within resalable condition.

Please notify and return package within 30 days from purchase date.

All returned products must be in original packaging.

A refund will be issued according to payment method used during time of purchase.

Return process may take up to 1-2 weeks after it has been received.

Shipping Fee

The original shipping fee is not refundable. Upon receiving returned package, we will issue a refund for the product to payment method used during time of purchase and send a confirmation email.

Customers are responsible for all return shipping costs, excluding cases regarding distributor mistakes or defective items, which will be determined and resolved at the company’s discretion.

Only items purchased directly from MODN USA or Ustechspot.com will be eligible for a return request

Rma Process

1. Request an RMA by contacting our customer service

2. In 24-48 hours, you will receive an email with important instructions. Please, do not ship the item(s) until you receive an email from us.

3. Consider insuring your package (tracking number) in case it is lost or damaged in transit. Caseology cannot be responsible for items that are damaged and do not arrive at our warehouse.

4. Mail your return with the appropriate postage, invoice/order number, and mail the item to the address below: 
Ustechspot.com - RMA 13915 Cerritos Corporate Dr. Ste D Cerritos, CA 90703

5. Once we receive your return/exchange item we will evaluate its condition and process your refund or exchange the item as requested. If you are seeking an exchange, please indicate the product and color.

Domestic

Orders to be shipped during business hours which end at 5PM Monday through Friday.

We observe all USPS holidays. If your order is placed before or on a holiday, it will be processed the following business day.

Free Domestic

DHL Global Mail typically takes 5-8 business days after your order has been shipped excluding weekends.

Tracking information is provided in your confirmation email. While delivery issues are uncommon, delay may occur due to human error, weather conditions, etc. If your order is not delivered within 10 days, please contact our customer service for either refund or replacement.

Priority Domestic

Priority shipping costs are $10.00 and up depending on weight of package and shipping destination.

USPS Priority Mail typically takes 1-3 business days after your order has been shipped excluding weekends.

Tracking information is provided in your confirmation email. While delivery issues are uncommon, delay may occur due to human error, weather conditions, etc. If your order is not delivered within 10 days, please contact our customer service for either refund or replacement.

International

International shipping costs are $10.00 and up depending on weight of package and shipping destination.

Arrival time for international orders will vary by location. Estimated delivery dates are provided in your confirmation email.

Typical delivery is 10-21 days after your order has been shipped, but customs delays do occasionally happen. Transit may take longer if the parcel was delayed due to carrier mishandling, customs delay, or other circumstances beyond our control.

If you have not received your international order within 30 days please contact our customer service.