Shipping Policy

Standard and Expedited Delivery

All US orders ship for free! Standard shipping typically takes 5-8 business days (excluding weekends). If your order is not delivered by the estimated delivery date, please contact our friendly customer service for assistance!

Need your order fast? We offer Expedited shipping which takes 1-3 business days (excluding weekends). Free Priority shipping for orders over $35 in the U.S.

Do you ship internationally?

Yes, we offer shipping worldwide! International shipping typically takes 14 to 21 business days, not including the time it may take Customs to clear your package.

Caseology is not responsible for any import duties or taxes charged by the recipient’s country and any carrier-related fees. Please contact your local custom's office for more information.

Which holidays do you observe?

Orders can be submitted via our website, but will not be processed or counted as in-transit on the following major holidays and company closures:

  • New Year's Day

  • Memorial Day

  • Independence Day

  • Labor Day

  • Thanksgiving Day

  • Christmas Day